ABOUT

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Susan Zienty

is a female-owned, slow fashion brand founded in Queens, New York specializing in custom, silk-centric designs handmade specially for you.

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Origins

began with a mother-daughter duo in a circus tent full of handmade, roller skating costumes. Great-great-gma Bonnie & Great-gma Dorothy performed in the circus as professional roller skaters – wearing Bonnie's handsewn designs. The legacy of eccentric fashion-sense left behind has since been carried on by my gma & mom. However, the knack for dressmaking...

That has been left to me ♡

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Garments

are meticulously crafted with acknowledgement to both the allure of excess & the seduction of less.  Through an unwavering dedication to striking a balance, Susan Zienty creates one-of-a-kind pieces bound to entice.

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Mindful design

has never looked this cute. Locally-sourced materials. Renewable, biodegradable silks. Upcycled accessories. Small batch production. Handmade to order. Created to last.

FAQ

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Does Susan Zienty offer tall, plus, or petite sizes?

All shapes are celebrated here!

Susan Zienty garments are inclusively made for every body type – custom patterned per client specifications. To ensure a perfect fit when placing your order, please visit the "Made to Measure" page (in the site's footer menu) & follow the guidelines.

How do I place a custom order?

Have a silky dream you'd fancy bringing to life? Desire a longer hem or sleeve length? Wish for an unlisted product seen on Instagram?

Susan Zienty accepts custom requests during certain time frames within the design cycle. To request a custom design, please visit the "Say Hi" page (in the site's footer menu) or email directly to hello@susanzienty.com ♡

How do I properly care for my Susan Zienty piece?

Please visit the "TLC Tips" page (in the site's footer menu) for care recommendations.

When can I expect to receive my order?

All Susan Zienty pieces are handmade to order in the Queens, NY studio. A production time of 2 weeks is typical. However, during busy times, orders can take up to 4 weeks for fulfillment.

In an effort to reduce waste, there is no inventory of pieces nor stock materials kept in bulk. Your Susan Zienty original is a small batch treasure made specially for you.

How can I request my order be expedited?

For expedited orders, please reach out to hello@susanzienty.com directly before placing an order. Your request may be subject to expedited shipping & rush production fees.

What is the return policy?

Unfortunately, due to their custom nature, Susan Zienty pieces are not eligible for returns. All sales are final.

However, if you are unhappy with the fit or quality of your purchase, please reach out directly to hello@susanzienty.com so we may make amends.

Where'd my package go?

Susan Zienty is not responsible for parcels once they have been consigned to a carrier for delivery to your shipping address. If you do not receive your mailed package, please contact the carrier directly.

Susan Zienty is not able to refund or replace misplaced packages. Please ensure your delivery address is correct & secure. Keep in mind orders typically deliver 3-5 weeks after being placed.

If an item is sent back due to invalid address or the carrier's inability to deliver, Susan Zienty will reach out to refly your goods home safe to you.

Are Susan Zienty styles available for loan to stylists?

Susan Zienty does not keep inventory of pieces; however, we do keep a small assortment of samples in an array of sizes for design reference.

Should you be interested in accessing the Susan Zienty sample collection for a scheduled shoot, please visit the "Say Hi" page (in the site's footer menu) or email directly to hello@susanzienty.com ♡